Job Description
Plumbing Service Technician
Johnson Comfort is looking for a Plumbing Service Technician to join our team. This individual will be responsible for diagnosing, repairing, and maintaining plumbing systems in residential and commercial settings. They will provide exceptional customer service by addressing homeowner and business owner concerns, offering preventive maintenance advice, and ensuring the efficient and safe operation of plumbing systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality workmanship in every job.
About Johnson Comfort
Established in 1968, Johnson Comfort proudly services customers in Johnson County and the central Indiana area. Specializing in heating, cooling, and plumbing our hard-working and dedicated team create happy customers through our craftsmanship, integrity, and exceptional service. Our team is the foundation of our long-standing company, and we work hard to ensure their careers with Johnson Comfort are satisfying both personally and professionally!
Location & Commitments
Location: Franklin, Indiana (with travel to surrounding areas)
Type: Full-time, non-exempt
Schedule: Mon-Fri, with flexibility for night shifts or weekends as needed; 40+ hrs
Benefits
Competitive Pay + bonus structure
Benefits after 90 days
Health insurance
Dental insurance
Company-sponsored short-term disability
PTO + paid holidays
IRA with 3% company match
Paid training and company education
Company events
Uniforms and boot vouchers provided
Fully stocked company vehicle for business use
Responsibilities
Reports to: Plumbing Service Manager
Install, repair, and maintain plumbing systems in residential and commercial properties
Diagnose and troubleshoot plumbing issues including leaks, clogs, and system failures
Perform routine maintenance on plumbing systems to ensure efficient operation
Provide professional and courteous customer service
Communicate effectively with management, colleagues, and customers
Ensure compliance with local plumbing codes and regulations
Maintain accurate records of services performed and materials used
Operate and maintain plumbing tools and equipment
What We Are Looking For
Must pass a background check and drug screening
Relevant certifications/licenses (e.g., journeyman plumber, non-destructive testing)
Plumbing, mechanical, and construction background is a plus
Self-motivated, accountable, values high integrity, and has a competitive spirit
Comfortable with learning and using new technology
Enjoys working both indoors and outdoors in various conditions
Flexible with scheduling, including night shifts or weekends as needed
Able to perform intermittent, sometimes heavy, physical labor
Willing to travel for extended periods as business needs require
Mechanically inclined and knows how to use a variety of tools
Able to move/lift up to 100 pounds
Excellent communication and customer service skills
Neat appearance and high standard of professionalism
Current Driver’s License with a relatively clean driving record
Ability to create well-written and concise reports to describe issues effectively
We are an equal opportunity employer and encourage veterans to apply.
Ready to join us on this journey? Apply today and let us forge forward together!
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