Job Description

Requisition ID: 871859 Store #: 003222 LensCrafters Position: Full-Time At LensCrafters, we're passionate about bringing people better sight. It takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. This person will support our optical experience inside Macy's department stores in the U.S. The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds our customers’ expectations. MAJOR DUTIES & RESPONSIBILITIES Welcome all customers, set expectations with customers. Custom fit glasses and precisely place prescriptions in lenses. Act as a leader in optical acumen. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs. Assist team with complex product needs and prescriptions. Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools. Proactive, explore root cause of issues, forward-thinking, ensure customers are satisfied and expectations are exceeded, solution-driven. Ability to multi-task, prioritize, and manage time with competing priorities. Strive to achieve exceptional results on Brand KPIs and competencies. Take pride in store appearance, help to keep store clean, attractive, and organized. Inform management of safety opportunities; demonstrate safe work practices. Resourceful, self-motivated with a desire for continual learning, improvement, and results. Adhere to company policies and procedures, including discounts, promotions, and inventory management. BASIC QUALIFICATIONS High School graduate or equivalent. State Licensure. Optical dispensing experience. Strong customer service skills: communicator, listener, and team builder. Knowledge of current store merchandise. Strong basic math skills. Awareness of current fashion trends. Selling skills – ability to use and carry an iPAD/tablet. Familiarity with POS, computers, and calculators. Embrace new technology and change. PREFERRED QUALIFICATIONS Pay Range: 25.69 - 38.27 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. #J-18808-Ljbffr Luxottica

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