Job Description
Job Summary: Archadeck Outdoor Living is seeking a
Franchise Business Consultant specializing in construction and production management to support and mentor our franchisees. This individual will ensure franchisees are operating efficiently, maintaining construction standards, and driving business growth. This role blends business consulting with expertise in residential construction, providing both strategic guidance and hands-on coaching for franchise owners to enhance operational performance and profitability.
Location: Richmond, VA
Key Responsibilities: - Franchisee Support & Coaching:
- Provide coaching and mentoring to franchise owners through one-on-one business reviews and performance tracking.
- Ensure franchisees meet KPIs and provide guidance for improving operational performance, including production efficiency and customer satisfaction.
- Conduct regular coaching calls (weekly, bi-weekly, monthly) and on-site visits to address challenges, optimize workflows, and drive continuous improvement.
- Construction & Production Management Subject Matter Expert (SME):
- Ensure franchise partners adhere to Archadeck's residential construction standards, processes, and best practices throughout the project lifecycle.
- Collaborate with the Drafting team to review, edit, and approve structural designs for outdoor living projects.
- Support other Franchise Business Consultants in assisting franchisees with design consultations and the use of proprietary pricing software.
- Develop and refine construction methodologies, safety protocols, and crew training processes to enhance operational efficiency.
- Work with franchisees and local engineers to improve construction practices and production management systems.
- Operational Strategy & Program Development:
- Partner with key teams (e.g., IT, Franchise Operations) to ensure all tools, systems, and software platforms (design, workflow, intranet) function efficiently for franchisees.
- Provide feedback and recommendations to the Strategic Advisory Board (SAB) and National Guarantee Corporation (NGC) to inform franchise operations and brand strategy.
- Help develop and implement new operational strategies to support growth, profitability, and brand consistency.
- Training & Resource Development:
- Deliver training programs to franchise owners on construction standards, design, pricing software, and production management systems.
- Annually update training materials, operations manuals, and resources to ensure franchisees have the latest tools and knowledge.
- Performance Monitoring & Reporting:
- Track and analyze franchisee performance metrics to identify opportunities for improvement and recommend corrective actions.
- Communicate regularly with the brand leadership to report on franchisee progress, feedback, and overall system health.
Qualifications: - Experience:
- 5+ years of experience in franchise support, small business operations, or construction management
- Proven expertise in construction management, operations, and residential project oversight.
- Skills & Competencies:
- Strong project management, organizational, and time management skills.
- Excellent written and verbal communication skills
- Financial acumen and ability to analyze data to drive operational improvements.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and production management tools.
- Ability to solve problems, develop strategies, and think critically to improve operational systems.
- Personal Attributes:
- Self-motivated, with the ability to manage multiple priorities in a dynamic and fast-paced environment.
- Ability to work collaboratively across departments and with franchise owners to achieve business goals.
Education: - Undergraduate degree in Architecture, Engineering, Construction Management, or a related field is preferred
Additional Requirements: - Willingness to travel up to 25% of the time for on-site field visits and franchise support.
Archadeck Outdoor Living is a leader in outdoor living solutions, and we are looking for a dedicated Franchise Business Consultant to help our franchisees thrive and deliver high-quality residential outdoor projects. If you have a passion for both construction and business coaching, and are eager to make an impact on our growing brand, we encourage you to apply!
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. Empower Brands
Job Tags
Contract work, Apprenticeship, Local area, Outdoor, Gangs,